Vody Games
Your privacy matters to us
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1. Who we are & scope
This Privacy Policy explains how Vody Games (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you access our website, mobile site, and related services (the “Services”). By using the Services, you agree to the practices described here.
2. Data we collect
- Account data: name, username, contact details (email/phone), date of birth, country, preferred currency.
- Verification data (KYC/AML): ID documents, selfies, proof of address, payment method verification.
- Transaction data: deposits, withdrawals, bets, game activity, balances, rewards.
- Technical data: device info, IP address, browser type, OS, language, referral URLs, cookies, approximate location.
- Support data: chat logs, emails, complaint details, feedback.
- Marketing preferences: opt-ins/opt-outs, campaign engagement.
3. How we use data
- Provide and operate the Services, including account management and gameplay.
- Process deposits, withdrawals, and payments; detect and prevent fraud.
- Verify identity and comply with KYC/AML, responsible gaming, and legal obligations.
- Improve performance, security, and user experience; fix bugs and analyze trends.
- Communicate about service updates, promotions, and important notices (you can opt out of marketing).
- Enforce our Terms & Conditions and protect our users.
4. Legal bases
Where applicable (e.g., GDPR), we rely on: (a) performance of a contract; (b) compliance with legal obligations; (c) legitimate interests (e.g., securing the platform, preventing abuse); and (d) your consent (e.g., marketing cookies/newsletters).
6. Payments
We support Mobile Money (MoMo), Telecel, Visa, Skrill, and other partners. Your payment details are processed by trusted providers. We store only limited tokens/metadata needed for fraud prevention, reconciliation, and compliance.
8. International transfers
Your data may be processed in countries outside your own. Where required, we use appropriate safeguards (e.g., contractual clauses) to protect your information.
9. Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure; we continually improve our safeguards.
10. Data retention
We keep personal data for as long as necessary to provide the Services and meet legal, tax, anti-fraud, and regulatory requirements. Retention periods vary by data type and jurisdiction.
11. Your rights
Subject to applicable law, you may have rights to access, correct, delete, restrict or object to processing, and request portability. You may also withdraw consent where processing is based on consent.
To exercise rights, contact us using the details below. We may request verification information to protect your account.
12. Children
Our Services are not intended for anyone under 18 (or the legal age in your jurisdiction). We do not knowingly collect data from minors. If you believe a minor has provided data, contact us and we will take appropriate action.
13. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date. Continued use of the Services means you accept the changes.
14. Contact
If you have questions or requests regarding this policy, please contact:
- Email: privacy@vodygames.example
- Mailing address: Vody Games, Accra, Ghana
- In-app support: available when logged in