Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your use of the Vody Games website, mobile site, and related services (collectively, the “Services”). By creating an account or using the Services, you agree to be bound by these Terms and any policies referenced herein.

If you do not agree, you must not use the Services.

2. Eligibility & Jurisdiction

• You must be at least 18 years old (or the age of majority in your jurisdiction, if higher).
• You are responsible for ensuring that your participation is legal in your location. Access from restricted jurisdictions is not permitted.
• We may block, suspend, or close accounts if we have reason to believe you are in a prohibited jurisdiction or breach any eligibility requirement.

3. Account Registration

• Provide accurate and complete information during sign up and keep it updated.
• You are responsible for safeguarding your login credentials and all activity under your account.
• Only one account per person is permitted unless we expressly approve otherwise.

4. KYC/AML & Verification

We may request identity, age, address, and payment method verification in compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements. We may suspend or restrict access until verification is complete.

5. Responsible Gaming

Gaming should be fun and within your means. You may request limits, time-outs, or self-exclusion by contacting support. If you feel you may have a problem, please consider seeking help from professional organizations in your country.

Tip: Set a budget before you play and never chase losses.

6. Deposits & Withdrawals

• We support various payment methods including Mobile Money (MoMo), Telecel, Visa, Skrill, and other partners available in your account cashier.
• Deposits appear once confirmed by your provider. Withdrawals are typically automated and instant, but may be delayed by verification, provider outages, compliance checks, or security reviews.
• We reserve the right to request additional verification or route withdrawals via the original deposit method where feasible.
• Fees, limits, and processing times may vary by method and jurisdiction.

7. Bonuses & Promotions

Bonus offers are subject to specific terms (e.g., eligibility, wagering, expiry, maximum winnings). In case of conflict, the bonus-specific terms prevail. We may modify or withdraw offers at any time.

8. Game & Betting Rules

• Each game or market may have its own rules displayed within the game or help pages.
• We may void bets or winnings arising from obvious errors, technical faults, or rule violations.
• Where a dispute arises, our records shall be final subject to any applicable regulator’s oversight.

9. Prohibited Activities

• Fraud, collusion, arbitrage, use of bots or unauthorized software, chargebacks, or multiple-account abuse.
• Transferring accounts, selling chips/credits, or depositing/withdrawing on behalf of third parties.
• Any unlawful use of the Services.

10. Intellectual Property

All content, trademarks, logos (including “Vody Games”), graphics, and software are owned by or licensed to us. You may not use our IP without prior written consent.

11. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

12. Security & Fair Use

We use technical and organizational measures to safeguard accounts and transactions. You agree not to disrupt or overload the Services or attempt to access other users’ accounts.

13. Errors, Downtime & Changes

We strive for accuracy and uptime, but errors and interruptions can occur. We may correct obvious pricing or settlement errors and suspend features for maintenance. We may update these Terms and the Services at any time; continued use constitutes acceptance of changes.

14. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses, loss of data, profits, or revenue, or any claims arising from third-party failures (e.g., payment providers, telecoms). Nothing excludes liability for fraud or any liability that cannot be excluded by law.

15. Indemnity

You agree to indemnify and hold Vody Games, its affiliates, officers, employees, and partners harmless from claims, liabilities, damages, and expenses arising from your breach of these Terms or misuse of the Services.

16. Suspension & Termination

We may suspend or close your account at our discretion for legal, security, risk, or policy reasons, including suspected fraud or breach of these Terms. You may close your account at any time subject to settlement of open transactions and compliance checks.

17. Governing Law

These Terms and any dispute or claim (non-contractual or otherwise) are governed by the laws of Ghana, and you submit to the exclusive jurisdiction of the courts of Ghana, unless mandatory local law provides otherwise.

18. Contact Us

If you have questions about these Terms, please contact our support team:

• Email: support@vodygames.example
• Live Chat: available when logged in